Monday - Friday, 10am - 6pm, excluding holidays
US SHIPPING : Free Shipping on all orders via USPS or UPS. Transit Time is 2-5 working days. Express shipping options are available at checkout. We accept orders shipped to P.O. boxes, APO/ FPO and U.S. territories. These orders can not be expedited and will be shipped via USPS priority mail.
INTERNATIONAL SHIPPING : Free International shipping by DHL Express or UPS on all orders. Transit time is 3-5 working days. Please note that transit times indicated above are provided by the courier service, and are not necessarily guaranteed. All applicable custom duties, taxes and fees are the sole responsibility of the customer. Custom authorities require that we state the value of your order directly on your package.
ORDER PROCESSING : Upon the completion of your order, you will receive an email confirmation with your tracking number, and a link for tracking your order. Transit times begin one business day after package is shipped out. Transit and processing times do not include weekends and U.S. Federal holidays. We are not responsible for unanticipated delays due to conditions such as weather, air travel, or customs delays.
RETURNS : COMMON ODDS accepts returns of both domestic and international orders in their original condition within 14 days of receipt of your order only for full-price merchandise. Discounted items are considered final sale and non-returnable. Returned items must be completely unworn as original condition with original tags attached and must be accompanied by the completed return form included in the return package. We are unable to offer a refund on items that are damaged.
Original shipping costs are non-refundable and COMMON ODDS does not offer free return shipping on both U.S. domestic and international orders.
Please email us at firstname.lastname@example.org to request a return authorization number for returns. You will receive the RA# (return authorization number) with in 72 hours.
For U.S. domestic returns without RA# or if you refuse your package or your package is not accepted, return cost & $25 restocking fee will be charged at your expense.
For International returns without RA# or if an international return is due to your refusal to pay custom duties and/or taxes, return cost including but not limited to original shipping and $50 restocking fee will be charged at your expense.
EXCHANGES : COMMON ODDS does not offer direct exchanges. If you would like to exchange your merchandise for an alternate size, return the merchandise for a refund(original shipping cost are not returnable) and place a new order for the alternate size at your earliest convenience.
A refund will only be issued after the product has been returned to us.
COMMON ODDS reserves the right to refuse any return on items that does not meet the above requirements. If your return is not accepted, it will be sent back to you at your expense and a refund will not be issued. We appreciate your understanding. COMMON ODDS cannot accept responsibility for any packages lost, stolen or damaged in transit. All return shipping must be pre-paid. We cannot accept CODs.
If you have any further questions, please email us at email@example.com for assistance.
REFUNDS : All returns of full-price items that are shipped back within the 14-day time period in acceptable conditions stated on this page will be refunded to the original form of payment. Discounted items are not eligible for a refund. We will send you an email confirming when the refund is issued. Please allow up to 14 days from the time your return is received for your refund to be processed. If your order has been sent to a destination within the State of New York, all sales taxes will be refunded.
All payments made on www.commonodds.com are secure. COMMON ODDS accepts payment made on www.commonodds.com in the form of credit card, debit card, Paypal and Applepay. We do not accept checks, cash or money orders.
Taxes are not included at the price displayed on www.commonodds.com. Sales tax will be charged on orders shipped only within the state of New York.
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